Job Title: Compliance Administrator – Housing Maintenance
Location: Apple Tree Court, Lyndhurst
Salary: Up to £35k
Contract Type: 6-Month Fixed-Term Contract
(Potential for extension or permanent role subject to performance and business needs)
Start Date: Immediate
About the Role:
We are seeking a highly motivated and well-organised Compliance Administrator to support the Housing Maintenance team for an initial 6-month contract. The successful candidate will play a key role in ensuring statutory housing compliance and assisting with essential administrative tasks across a wide range of safety and regulatory areas.
You’ll be joining a fast-paced environment, working closely with the Gas and Electrical Manager to maintain high standards of tenant safety, meet legal obligations, and ensure accurate records across multiple housing compliance domains.
This role offers a fantastic opportunity for someone looking to gain or continue a career in social housing, compliance, or public sector administration, with the possibility of a permanent position following the initial contract.
Key Responsibilities:
- Track and Monitor Compliance Checks, including:
- Gas safety
- Electrical testing
- Fire safety inspections
- Legionella control
- Lifts and HVAC systems
- Fire suppression systems
- Support the Gas and Electrical Manager in ensuring statutory obligations are met across the Council's housing stock.
- Maintain Accurate Records using internal systems such as Locata, ensuring:
- All resident communications are logged
- Compliance activities and tenant interactions are accurately recorded
- Evidence trails are clear and up to date for audit and inspection purposes
- Assist in Delivery of Awaab’s Law Compliance, by:
- Effectively communicating priority repairs to residents
- Supporting assessments using the Housing Health and Safety Rating System (HHSRS)
- Identify Vulnerable Tenants and ensure appropriate referrals or support services are engaged to assist in sustaining tenancies.
- Co-ordinate Communication between residents, staff, and contractors to support seamless service delivery.
- Utilise IT systems effectively, including:
- Microsoft 365 (Outlook, Excel, Word, Planner)
- Housing and asset management software (e.g., Locata)
- Ensure deadlines are met and administrative support is proactive and responsive to the needs of the housing maintenance team.
Person Specification:
Essential:
- Proven administrative experience, ideally within housing, compliance, or property maintenance
- Strong organisational skills with the ability to prioritise tasks and manage workload independently
- Confident communicator with the ability to engage with residents, contractors, and internal teams
- Attention to detail with a methodical approach to data and record keeping
- Competent IT user with experience in Microsoft 365 and/or housing compliance software
- Understanding of the importance of statutory compliance and tenant safety
Desirable:
- Experience in social housing or public sector environment
- Knowledge of housing regulations, Awaab’s Law, or HHSRS principles
- Familiarity with Locata or similar housing systems
Benefits
- Local Government Pension Scheme (LGPS) – generous employer contributions
- 23–27 days annual leave (pro rata for fixed term) plus bank holidays
- Flexible working options and family-friendly policies
- On-the-job training and ongoing development opportunities
- Supportive team culture with a focus on employee wellbeing
- Secure, public sector employment environment
- Opportunities for internal progression and career development
- Free on-site parking (subject to availability)
- Cycle-to-work and employee discount schemes