Parts & Service Advisor
- Gateshead
- Monday to Friday
- Full-time, Permanent Staff Position
- £25,000 to £28,000 depending on experience.
A growing industrial equipment supply company are looking for an experienced Parts & Service Advisor to support their team on a permanent basis.
You will be responsible for responding to technical service and product queries promptly and maintain accurate logs of mechanical & electrical machinery and parts.
What You’ll Be Doing
- Maintaining a database of when machinery is serviced and repaired.
- Discuss and arrange suitable times with engineers for work that needs to be done to company vehicles and equipment.
- Maintaining client/customer information on company databases.
- Keep an up-to-date record of client working times and schedules.
- Be a comprehensive point of contact for customer technical queries.
- General administrative duties such as filing certificates and repair records.
What You’ll Bring to the Team
- Previous experience as a Service Advisor / Parts Advisor / Service Coordinator is desirable.
- Excellent IT systems experience (Spreadsheets, Word, Outlook etc.)
- Good customer service and telephone manner
For more details on this opportunity, please apply today or contact john.dorling@pin-point.co.uk.