Parts and Service Advisor

Parts & Service Advisor

  • Gateshead
  • Monday to Friday
  • Full-time, Permanent Staff Position
  • £25,000 to £28,000 depending on experience.

A growing industrial equipment supply company are looking for an experienced Parts & Service Advisor to support their team on a permanent basis.

You will be responsible for responding to technical service and product queries promptly and maintain accurate logs of mechanical & electrical machinery and parts.

What You’ll Be Doing

  • Maintaining a database of when machinery is serviced and repaired.
  • Discuss and arrange suitable times with engineers for work that needs to be done to company vehicles and equipment.
  • Maintaining client/customer information on company databases.
  • Keep an up-to-date record of client working times and schedules.
  • Be a comprehensive point of contact for customer technical queries.
  • General administrative duties such as filing certificates and repair records.

What You’ll Bring to the Team

  • Previous experience as a Service Advisor / Parts Advisor / Service Coordinator is desirable.
  • Excellent IT systems experience (Spreadsheets, Word, Outlook etc.)
  • Good customer service and telephone manner

For more details on this opportunity, please apply today or contact john.dorling@pin-point.co.uk.

 

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